Frequently asked questions
What is the return policy?
Returns are generally accepted within 14 days as long as purchased items have not been damaged.
Shipping for returns may require you to pay depending on country and reason for return.
Are any purchases final sale?
We are unable to accept returns on certain items, such as custom pieces or engravings. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Please ensure to check shipping time before placing an order as some pieces may take a while to arrive - due to either manufacturing time or manufacturer location relative to you.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value - if you have any questions regarding please email us.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.